Ultra Meds is an IT support company. We provide comprehensive IT solutions to all business sizes, across all industries, as we firmly believe that IT is a requirement for all.
Customers trust us to give them proactive IT support that allows our clients to focus on their core business while we keep the system working. We support them in their day-to-day technology requirements and keep their networks secure. Successful companies choose us for our expertise, reliability and trustworthiness.
Customers trust us to give them proactive IT support that allows our clients to focus on their core business while we keep the system working. We support them in their day-to-day technology requirements and keep their networks secure. Successful companies choose us for our expertise, reliability and trustworthiness.
Managed services
Ultra Meds prides itself in provide complete Managed Services for our clients. Managed Services is much more than providing essential onsite and remote support. Ultra Meds combines essential IT support services with in-depth understanding of our Clients requirements, short and long term, as well as external influences such as Cybersecurity and legislation to provide a solid roadmap to our clients. Please
Maintenance Contract
Annual Maintenance, AMC, is core to all Ultra Meds Services. However much IT Support is tailor-made, however many our client reports receives, Ultra Meds has to respond to and resolve essential onsite and remote support services. When Technology does not work – you need it fixed RIGHT NOW. Ultra Meds understands this and our engineers, helpdesk, logistics and management have only one crucial task + get it working quickly and efficiently. Please contact us for more information.
Consulting
Based on our experience, Ultra Meds has accumulated a wealth of experience that will allow our client that benefit immensely by doing it the right way first time, saving money and precious time. We cover design and consultancy for the complete technology spectrum including ICT, Cybersecurity, Security, Audio Visual and Innovative Solutions.
Onsite
Ultra Meds Clients have requested Onsite engineers where we work with our Clients to ensure the right person and skillset is provided. In many cases we find that a part-time rather than a full time Onsite engineer will more cost-effectively resolve time critical problem. In many cases a well-executed technology roadmap using Managed Services, can even eliminate the need for an onsite engineer. Ultra Meds team of onsite engineers also provide callout onsite support when remote or telephone support is not enough. In Ultra Meds we pride ourselves in clear communication and quick resolution.
Helpdesk
For our clients, the Ultra Meds Helpdesk team is the first point of contact when there is a problem. Our Helpdesk team not only provides clear communications but also has many years of experience to help resolve the IT problems. Part of the Helpdesk is the people you don’t see or even talk, that have even more experience and are specialists in the own right – the Technical team. The Ultra Meds Technical team is part of Helpdesk but provides technical assistance to both our Onsite engineers and Helpdesk.
Reporting
Reporting is often the only way our clients can measure Ultra Meds’s performance. Many IT issues are actually resolved without Ultra Meds clients reporting it. In fact majority of IT support tickets are generated and resolved without client intervention, Ultra Meds call that preventive service. Reporting is the benchmark that allows Ultra Meds clients to measure and visualize Ultra Meds services.
Leasing
IT leasing keeps your office equipment up-to-date. Computers, servers, printers, software and other technology equipment eventually become obsolete. With IT hardware leasing, you pass the financial burden of obsolescence to Ultra Meds as your equipment leasing company. The one thing that is consistent is that Technology will become obsolete quickly, in some cases in only a few months.